Terms and Conditions

Terms Of Use

This site (the “Site”) is owned and operated by Accosts Remedies Private Limited (“we” or “us”) for your information, education and communication. Please feel free to browse the Site; however, your access and use of the Site is subjected to the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing this Site, you accept, without limitation or qualification, the Terms and Conditions. If you do not agree with any of the below Terms and Conditions, do not use this Site. We reserve the right, in our sole discretion, to modify, alter or otherwise update these Terms and Conditions at any time, and you agree to be bound by such modifications, alterations or updates.

Intellectual Property Rights

All material on this Site (“Material”), including but not limited to text, images, and illustrations etc. is protected by copyrights which are owned and controlled by us or by other parties that have licensed their material to us. Material from the Site or any website owned, operated, licensed or controlled by us may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Specifically, you should not attempt to “pass off” any of the Material as your own work. Modification of the Material or use of the Material for any other purpose is a violation of the copyrights and other proprietary rights. For purposes of these Terms and Conditions, the use of any material on any other website or networked computer environment is prohibited. The trademarks, logos and service marks (“Marks”) displayed on the Site are our property and the property of other parties. Users are prohibited from using any Marks without our written permission or third parties, which may own the Marks.

Linked Sites

We may provide links and pointers to Internet sites maintained by others (“Third Party Sites”). We are not responsible for the contents of or any products or services offered in such Third Party Sites.

Disclaimer of Warranties

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, NEITHER WE NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE IS LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, OR USE OF, THE MATERIAL OR THE SITE. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE SITE IS PROVIDED TO YOU “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE SHALL HAVE ABSOLUTELY NO LIABILITY IN CONNECTION WITH THE SERVICES INCLUDING WITHOUT LIMITATION, ANY LIABILITY FOR DAMAGE OR INJURY TO YOU OR DAMAGE TO YOUR COMPUTER HARDWARE, DATA, INFORMATION, AND BUSINESS RESULTING FROM THE MATERIAL OR THE LACK OF INFORMATION AVAILABLE ON THE SITE. ADDITIONALLY, WE SHALL HAVE NO LIABILITY FOR:

1.  ANY LOSS OR INJURY CAUSED, IN WHOLE OR IN PART, BY OUR ACTIONS, OMISSIONS, OR NEGLIGENCE, IN PROCURING, COMPILING, OR DELIVERING THE MATERIAL;

2. ANY ERRORS, OMISSIONS, OR INACCURACIES IN THE MATERIAL REGARDLESS OF HOW CAUSED, OR DELAYS OR INTERRUPTIONS IN DELIVERY OF THE MATERIAL; OR

3. ANY DECISION MADE OR ACTION TAKEN OR NOT TAKEN IN RELIANCE UPON THE MATERIAL FURNISHED AT THIS SITE.

We make no warranty, representation or guarantee as to the content, sequence, accuracy, timeliness or completeness of the Material or that the Material may be relied upon for any reason. We make no warranty, representation or guarantee that the Material will be uninterrupted or error free or that any defects can be corrected. For purposes of this section, “we” shall include Accosts Remedies Private Limited, and its subsidiaries, successors, shareholders, and their respective employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

Limitation of Liability

Under no circumstances shall we be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the Material, or from the use of the Internet generally.

Your use and browsing of the Site is at your risk. You should not rely on any of the Material and instead should seek other opinions before taking any action or determining not to take any action, which could lead to injury, harm or damage of any kind. Please do not rely upon information provided in this website as “medical advice”. This website is not a substitute for a doctor or medical consultancy of any sort. For purposes of this section, “we” shall include Accosts Remedies Private Limited, and its subsidiaries, successors, shareholders, and their respective employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

Limitation of Remedy

If you are damaged or injured by any of the Material contained in the Site, or you are dissatisfied with the Site or Material for any reason, then your sole and exclusive remedy is to discontinue accessing and using the Site.

Jurisdictional Issues

The Site is controlled and operated by us from our offices in Corporate Office ,Lucknow, India. We make no representation that Material in the Site is appropriate or available for use in other locations or countries. Those who choose to access this Site from other locations or countries do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

This agreement shall be governed by and construed and enforced solely in accordance with the laws of the India and the courts at Lucknow shall have exclusive jurisdiction in this regard. This is the entire agreement between the parties relating to the matters contained herein.

Termination

This agreement will terminate immediately without notice from us if in our sole discretion you fail to comply with any term or provision of this Agreement. Upon termination, you must destroy all materials obtained from this Site and all copies thereof, whether made under the terms of this Agreement or otherwise. In the event of termination, the disclaimers of warranties and limitations of liabilities, damages and remedies set forth in this Agreement shall survive.

Other

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. We may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

USE OF THIS SITE SIGNIFIES YOUR AGREEMENT TO THE TERMS OF USE

Returns

We offer a 100% no quibble money back guarantee. If you are not satisfied with any of our products that you have purchased from us, we will give you a 100% refund (excluding delivery charge and gift-wrapping where appropriate).

Returns for refund must be received back into the warehouse within 14 days from the date of purchase. When returning goods, please quote the order number, your name, name of the product and the reason why you are returning the goods.

How do customers communicate that they want to return the goods?

The customers communicate to us on returns through an email to info@accostsinternational.com or by phone with a call to out toll free number 1-800-313-4125

What if there’s a delay in the post, and the goods reach you after 14 days?

We issue a no quibble refund / replacement for products that are received back in our warehouse within 14 days. In case of shipments reaching us after 14 days due to unavoidable reasons like postal delays, we address the issue on a case-by-case basis.

Where should customers send their products for returns?

For product returns, customers should send the product(s) to their respective fulfillment centers only. For example, if a product is shipped from the CNF Anitix Logistics ,Lucknow , it has to be returned to the same warehouse.

Check the respective fulfillment center of the product(s) printed on the invoice, sent with the package.

For products shipped from Lucknow warehouse, please return them to:

Accosts Remedies Private Limited

M/s Anitix Logistics

D-8 (C ), First Floor, Transport Nagar

Lucknow-226023, Uttarpradesh

Ph.no -05223134726, 7897588444

 

Or can send to

For product returns to the Lucknow Corporate Office, please send them to:

Accosts Remedies Private Limited

Corporate Office-B-2/21, Sector-F, Jankipuram,
Lucknow – 226021
Uttar Pradesh

Ph.no -7897588444

 

What is the refund process for Cash-on-Delivery orders?

For CoD orders, please share your bank account details with our customer service to receive your refund amount. You can write to us at info@accostsinternational.com for more details.

 

Do you refund customers for postage expense of returning the goods?

No. We do not refund users for postage expense incurred for returning goods.

What is your replacement guarantee?

We offer a 100% no quibble money back guarantee. If you are not satisfied with any of our products that you have purchased from us, we will give you a 100% refund (excluding delivery charge and gift-wrapping where appropriate).

Returns for refund must be received back into the warehouse within 30 days from the date of purchase. When returning goods, please quote the order number, your name, name of the product and the reason why you are returning the goods.

In a few cases, we ensure that pickup is arranged at the earliest, and we ship the replacement as soon as we receive the item from our courier partner. Replacement is subject to availability of stock with us. In case a replacement is not available, we will refund the amount for the same.

When are returns not possible?

Returns are not possible in the following cases:

  • Used products

  • Return request is made outside the specified time frame.

  • Products with tampered or missing serial numbers, including price tags and labels

Can I return a part of my order?

Yes a part of the order can be returned. If you have ordered multiple items, you can request a return for a part of the order. However, shipping charges will be borne by the customer. Returns must be received back into the warehouse within 14 days from the date of purchase.

When are refunds provided?

Refunds are provided only in cases of damage in transit or if a replacement cannot be provided due to no stock availability. In case of returns, a refund is issued once the products are received at our warehouse.

I have requested a replacement. When will I receive it?

A replacement is sent to the customer when the product that needs to be replaced is returned from the customer, and courier details are shared with us. The replacement of parcels will reach the customers within 5-7 working days from the date of shipment.

Exchange

An exchange of unused products needs to be communicated with 14 days and reach our warehouse within 14 days from the date of shipment of the original order. Shipment charges of the same need to be borne by the customer. Customers need to share courier details of the products to be exchanged with us. The replacement of parcels will reach the customer within 5-7 working days from the date of shipment.

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